FREQUENTLY ASKED QUESTIONS
Orders
You can order directly through our website or by contacting us on WhatsApp or Instagram. Our team will guide you through the process.
For and order of +50 bottles. We offer private labeling and personalization options. You can choose the material, color, packaging, and logo marking.
We accept cash on delivery and bank transfers.
Shipping
Yes. We ship worldwide from Morocco. Delivery fees and times vary depending on your location.
Orders within Morocco usually take 1 to 5 business days. International deliveries may take between 7 to 14 days.
Once your order is shipped, you will receive a tracking number by email or WhatsApp.
Products
Our clay bottles are handcrafted in Morocco, and our copper bottles are made in India, following traditional artisanal techniques.
Every Jغayma piece is handmade. Slight variations in shape or texture are a natural part of the process and reflect the authenticity of each piece.
Yes. All our bottles are designed for daily use and help preserve the natural freshness of water.
Rinse your clay bottle with clean water only.
For copper bottles, use a soft cloth with lemon or white vinegar to restore the natural shine.