Terms and Conditions 

www.jghayma.com

Introduction

Welcome to Jغayma. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions.

Please read them carefully before using our services or placing any order.

About

Jغayma is a Moroccan brand dedicated to reimagining the way we experience water through handcrafted bottles and objects made from natural materials such as clay and copper.

Each product is made with care by artisans, celebrating authenticity, imperfection, and beauty.

Product authenticity 

All Jغayma products are handcrafted. As a result, slight variations in color, texture, or shape may occur. These differences are not defects but rather signs of authenticity that reflect the artisan’s touch.

Pricing and payment

Prices are displayed in Moroccan Dirhams (MAD) and may include or exclude applicable taxes, depending on your location.

Payments are accepted via the secure methods provided on the website.

Jغayma reserves the right to change prices at any time without prior notice.

.Orders and availability 

All orders are subject to availability. In the event that a product is unavailable after your purchase, we will contact you to offer an alternative, a refund, or a new delivery date.

Jغayma reserves the right to refuse or cancel an order for any reason, including suspicion of fraud or inaccurate information.

Shipping and delivery

We ship worldwide from Morocco. Shipping costs and delivery times vary depending on the destination and chosen method.

Delivery times are indicative and may vary due to external factors such as customs processing or courier delays.

Jغayma is not responsible for delays beyond its control.

.Care and instructions 

Clay and copper require specific care to preserve their natural qualities.

Please follow the care recommendations provided with each product.

Jغayma cannot be held responsible for damage caused by misuse, lack of maintenance, or cleaning with unsuitable products.

Intellectual property

All content on the website, including images, text, logos, and designs, is the exclusive property of Jغayma and protected by intellectual property laws.

Any reproduction, distribution, or use without prior written authorization is strictly prohibited.

Privacy policy

We respect your privacy and are committed to protecting your personal data.

Your information will only be used to process your order, communicate updates, or improve your experience with Jغayma.

We do not sell or share personal data with third parties except where required by law.

Liability

Jغayma products are designed for everyday use with natural water.

Wem are not liable for misuse or damages arising from improper handling, cleaning, or use of non-recommended liquids.

In no case shall Jغayma be held responsible for indirect or consequential damages related to the use of our products

Force majeure

Jغayma shall not be held liable for delays or non-performance due to circumstances beyond its control, including natural disasters, strikes, transport disruptions, or technical failures.

Applicable law

These Terms and Conditions are governed by Moroccan law.

Any dispute arising from their interpretation or execution shall be subject to the jurisdiction of Moroccan courts

Contact

For any questions regarding your order or these Terms and Conditions, please contact us at:

contact@jghayma.com

WhatsApp / Instagram: @jghayma